“First impressions count, I found the help from the online agent awesome who helped me complete my purchase. The order provided tracking so I could see the progress of delivery which didn’t take more than a couple of days. When I unpacked the board there was info on what to do first (charge the board and remote) and reading material with directions on what videos to watch. So before the first ride I gave the board a go “kick push” to start with, tightened the trucks a little then went to the nearest car park. Very impressed with the way the first ride went, the remote was easy to use and the board very responsive. Could not recommend the whole experience high enough don’t think about getting one just get it, you won’t regret it”