Thank you for your feedback! We're glad to hear you liked the vibrant colors and found the ordering process helpful.
We're sorry to hear about the issue with the top of your flag. In many cases, this can happen if the pole is pulled too tightly against the sleeve, causing the tip to work its way through the fabric over time.
We stand behind our custom products and offer free repairs for issues like this. If you haven't already, please contact us with your order number and a photo of the damage. We'd be happy to help get your flag repaired and back in use.
Thank you for bringing this to our attention, and we hope to have the opportunity to make this right.
“Even if its just a one side image. The print quality translate equally to the reverse side. Maybe a 2 to 3% decrease of a fade, but great production quality.”
“This is our third flag purchase from Feather Flag and our first customer flag order. We are continually pleased with the quality and after going through this custom process, we are just as pleased with the communication. Where we live, winds are high and the flags have shown no wear or tear. We will be purchasing more flags from them in the future!!!”
“We ordered custom, double-sided, golf cart partking feather flags. They arrived quickly and are a great quality of material! We can't wait to use them at all of our events, as we live in a gold cart community! Thank you for your help in making our events so unique with your feather flags! We will definitely use FFN in the future!”
“Great flags. We ordered the custom double sided. Highly recommend. Also, I would reccomend ordering it with new hardware as not all hardware is the same quality. We did replacement flags only and then realized our hardware was bent etc.”
