“Love this product! I think the factor that make it better from the competitors is the rubber insides vs just an aluminum straw. Well thought out and easy to clean.”
“The keychain part broke off, wish that it was more durable because I don't want to lose the straw since it was expensive - if it's supposed to be on my key ring then it needs to be able to survive the turbulence of my purse”
Hey Emily!
We're sorry sorry to hear the keychain broke! We back our products with a lifetime guarantee and are happy to replace it at no cost to you.
Email us at halp@finalstraw.com so we can help further!
-Shelby & the FinalTeam
“Love this straw. I carry it everywhere and use it all the time. It's easy to rinse out on the go and then give it a real cleaning later. It's been great for taking bike rides (stopping off for drinks) as well as for picnics. Worth every cent!”
“I do really like it, easy to use, small enough to be comfortable on my keys, but I do notice the problem that after I used it and need to clean it I never want to take the time to go a bathroom and use soap and water not do a have a good cleaning solution on hand. The little cleaning brush is excellent, but what to clean it with? If I just drank something sugary it needs hot water and soap. :-/”
Hi Amanda,
Thank you for taking the time to review your FinalStraw. We're so sorry you're having trouble cleaning your FinalStraw!! When washing it be sure to stretch the metal pieces apart and get the outside of the silicone tubing nice and soapy before giving it a rinse. Once you rinse, fold your FinalStraw in a “V” formation and give it a little shake to let the water out. Then, place your “V” formation straw in a cup to let it dry. Once dry, fold back into your case and you are good to go! At least once a month, we recommend you put your FinalStraw into the dishwasher folded into a "V" formation to allow for cleaning in between the metal pieces.
Additionally, you have the option to sterilize your FinalStraw in boiling water with a little bit of baking soda. Should you have any further questions please let us know and contact our customer support team at halp@finalstraw.com!
-Shelby & The Final Team
“I love my straw and take it everywhere with me. I also bought some as gifts and my friends love theirs too. It makes a great gift for the socially-conscious and is travel-friendly. Perfection!”
