“I bought the FinalStraw for my daughter and she absolutely loves it! It's very clever and well made. I would definitely recommend this to anyone who uses a straw on a regular basis.”
“I bought several straws. One for myself and one for family members. I am disappointed. One of them tore apart within a couple uses. The way they’re made makes them difficult to keep clean. The idea of a reusable straw is great but straw isn’t it. I don’t recommend and wish I had gotten my money back.”
Hi Kimmi,
Thank you for purchasing FinalStraws to help our Mother Earth and we're so sorry that happened to you!! Good news, we back every product with a lifetime guarantee and would be happy to replace your product at no charge. We can also submit a refund for you, if you prefer.
Some find is easiest to once or twice a month, putting the FinalStraw into the dishwasher folded into a "V" formation to allow for cleaning in between the metal pieces. Additionally, you have the option to sterilize your FinalStraw in boiling water with a little bit of baking soda.
Please contact our customer support team at halp@finalstraw.com and we will sort this out!
-Shelby & The Final Crew
