Dear Lida,
Thank you for reaching out to us. We sincerely apologize for the issues you encountered with your recent order, including the empty mist bottle, the open conditioner bottle, and the damaged packaging. This is not the experience we aim to provide our customers, and we understand how frustrating this must be for you.
To assist you further and resolve this matter promptly, please contact us at support@hairburst.com. Our team is ready to help you with your concerns and ensure that you receive the quality service you deserve.
Thank you for your understanding, and we look forward to hearing from you soon.
Kind regards,
