“I do like the hoodie, it is comfy and soft and fits well. However when it arrived there were strings hanging from both of the cuffs, as well as a massive one on the inside that got ripped out the first time I took it off. I have yet to remove the strings, so I have pictures of you would like”
Hi Adam, thank you for bringing this to our attention, and we are sorry that you receive a hoodie with a fault. Please could you send photos of this damage to support@freshstore.co and we will investigate this with the supplier for you immediately.
