“Delivered the bulb in the time stated I just never received any email updates about my order. So I was left wondering if it had actually been shipped.”
“The lamp came within an acceptable time frame. The packaging was very protective of the lamp which is critical to arriving without any damage. As usual it was an easy installation and made a significant difference in the viewing pleasure of my 11 year old Sony 65" XBR rear projection TV.
I'd gladly recommend your company to anyone looking to purchase this item.”
“Lamp exploded after only about 10 hrs usage. Your customer service person - Sarah Plato - is sending a replacement. She also provided a convenient postpaid label with RMA to return the defective bulb. Based on this experience, I would call your customer service completely satisfactory.”
