I'm sorry to hear that you are not satisfied with your purchase. At our company, we understand that the delivery of your order is an important aspect of your overall satisfaction with our products and services. We are truly sorry that we were not able to deliver your order by the promised date, and we understand that this has caused you frustration.
We would like to assure you that we take all customer feedback seriously and are committed to finding ways to improve the quality of our products and services. If there is anything we can do to make this right and restore your confidence in us, please don't hesitate to let us know. We are here to help and will do our best to assist you in any way we can.