Thank you for taking the time to write to us with your valuable feedback, this will certainly be passed on to our design team.We would like to assure you that our chains are thoroughly tested to ensure that they are perfect to hold our pendants, however, they do also come with a 12 month warranty and we would ask you to please contact us if you do come across any issues at all in the future :)Kind Regards, Team HoH x
“Amazing experience from beginning to end. My baby is a bit of a wriggler, so I wasn’t sure if I was going to be able to get a good hand & foot image. They were so helpful & advised me what to do & I ended up with a beautiful necklace that I absolutely love, with a hand & footprint that I can look back on & cherish forever.”
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery.Kind Regards, Team HoH x
Thank you for choosing us to create such a very special piece of jewellery. It was a pleasure to create something which means so much and we are all delighted to hear how happy you are with your unique keepsake. Although in the saddest of circumstances, we hope that this jewellery brings some comfort.Kind Regards, Team HoH x
“This is for my daughter for Christmas, her baby is 6mths. She is going to love it. The prints are definitely the baby’s and it’s a good weight not flimsy.”
Thank you for choosing us to create such a special Christmas Gift for your Daughter, we are so delighted to hear how pleased you are with this unique necklace
“Absolutely beautiful piece, such high quality. Ordered a gift bag too and it was missed out of my parcel. I emailed and received a lovely personal response and it arrived the next day. Accidents can happen To anyone but brilliant service and goods”
Thank you so much for taking the time to write to us with this lovely feedback. We are so sorry that your Luxury Gift Bag was not included in your original parcel but are very happy that we were able to resolve this for you so quickly :)Kind Regards, Team HoH x
Thank you so much for taking the time to leave us this lovely feedback and share this photo of your special necklace. It was an absolute pleasure to create this jewellery, especially as we got to work with such adorable prints.Kind Regards, Team HoH x
“Easy process from start to finish, Once the prints had been submitted the turn around to receiving the necklace was quicker than I anticipated. Outstanding quality and craftsmanship. Thank you Hand on Heart Jewellery for making a birthday so special.”
