“This is the most precious gift my daughter could have received. High quality craftsmanship and a beautiful piece of jewellery, carefully packaged and made so special. Thank you so much.”
“Others have said they were shown a proof prior to the product being made, I was not shown a proof and if I had been, I may have edited the text I had chosen”
Thank you for taking the time to leave this feedback, we are terribly sorry to hear that you are not 100% happy with your special pieces of jewellery. As per our T&C's, we do not provide proofs as standard but they can be created upon request by the customer, we are sorry if this was not made clear.Please do feel free to contact us on studio@handonheartjewellery.co.uk,Kind Regards, Team HoH x
“I received my little heart charm in great time considering all the current pressures. The heart charm has writing from my mum taken exactly, from a letter she sent me. The writing is so precise and a special reminder of my mum. A perfect gift given to me from my daughter and one which will be treasured”
Thank you for choosing us to create such a very special piece, it was a pleasure to create something which means so much and we are all delighted to hear how happy you are with your unique keepsake. Although in the saddest of circumstances, we hope that this special charm brings some comfort
“I bought this for a gift for someone who had lost someone who was very close to them. It was more amazing than I ever imagined and they were very very happy with the necklace. The process was seamless and easy. The communication was very quick and informative too. I highly recommend.”
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery.Kind Regards, Team HoH x
“I bought a necklace with my late mum's handwriting. The final product is beautiful and just what I wanted. it came incredibly quickly and I was very impressed with the personal and speedy customer service. The designer was able to create what I wanted out of 2 samples of writing, sent me a proof in advance and responded to questions so I really felt I was getting a personalised piece of jewellery and that they cared about making it meaningful to me.”
Thank you so much taking the time to write to us with this lovely feedback, the best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery.Kind Regards, Team HoH x
“The necklace is beautiful and very sentimental to me with my Dad’s handwriting on.Communication whilst producing the necklace was excellent and really easy. Thank you so much!”
You are so very welcome, thank you for taking the time to write to us with this lovely feedback. It's a pleasure to have been able to create you an item of jewellery which clearly means so much and we are over the moon to hear how pleased you are with it.Kind Regards, Team HoH x
“I've now ordered 3 items from hand on heart and have found them to be very helpful. Love the designs and packaging, if it's a special present go for the whole works with personalized ribbon , it's beautifully wrapped and worth a few pounds more. If a special occasion arises I will definitely be ordering again.”
Thank you for your amazing feedback.Your generous repeat custom is greatly appreciated and we are delighted to hear you have thoroughly enjoyed your experience with ordering from us on all occasions. Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers.
