“Received my beautiful necklace with my nans fingerprint. The chain itself did tarnish after only wearing it a few days but I inform the company and they was very apologetic and sent out a replacement immediately. Customer service has been fantastic and the necklace is so beautiful, nice feeling knowing I’ve got a piece on nan on me daily.”
It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service. Thank you for letting us know about the issue with your chain, we're really pleased we could resolve this for you. - Team HoH x
We're delighted to hear this, each piece is made with a lot of care and attention so it's wonderful to know that you love it! We hope it brings a lot of comfort to you
“Great customer service. Quick to always reply. Absolutely over the moon with our beautiful pieces of jewellery with our previous daughters fingerprint and handwritten name. Thank you so much”
Thank you for your extremely kind feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. Although it is the saddest of circumstances, we are pleased to have been able to create you an extremely precious keepsake, which we hope will bring some comfort following your loss
It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service - Team HoH x
“Ordered 3 for myself, my mother in law and sister in law with my husbands finger print and handwriting. We absolutely love them the detail to them is amazing. Would highly recommend.”
It's wonderful to hear that you received your order safely and you're all pleased with the special pieces. We hope that this brings you and your family a lot of comfort during a difficult time. As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customers and we cannot thank you enough for recommending our services.