We're delighted to hear that you found our website easy to use! Ensuring a seamless experience for our customers is always our goal. We're sorry to hear about the delivery issue with Royal Mail, but we're glad that we could assist you in resolving this. Customer satisfaction is our top priority, and we're always here to help in any way we can - Team HoH x
Thank you so much for sharing your experience! We're thrilled to hear that you received your necklace quickly and that you're pleased with its quality. Making it easy for you to add the ashes was a priority for us, and we're glad it was a smooth process for you. It's incredibly heartwarming to know that your mum was so pleased with the necklace. Bringing joy and comfort to our customers is our ultimate goal, and we're honoured to have been a part of creating something special for her - Team HoH x
It's incredibly touching to hear that the necklace is the perfect way for you to treasure your girl. We understand the importance of honouring and cherishing those we hold dear, and we're so proud to have been a part of creating this special piece for you - Team HoH x
“Bought this beautiful necklace for my mother in law, it was a perfect size, the quality was great and the service was quick. Very happy with my purchase.”
That's wonderful to hear! We hope your mother-in-law adores this piece and we're delighted that you're happy with your purchase. Providing high-quality products and excellent service is our top priority, so it's fantastic to know that we've met your expectations - Team HoH x
Thank you for your kind feedback, we really appreciate this. We're so pleased we could create this for you and we hope this truly special piece brings you a lot of comfort - Team HoH x
“overall experience good and the urn itself is very attractive and sits nicely. However, I had to change the chain as I couldn't fasten it as the links were too small. There needs to be a larger link at the end of the chain”
Thank you for sharing your experience with us, and we're glad to hear that you found the urn attractive and suitable for your needs. We appreciate your feedback regarding the chain and apologise for any inconvenience caused. We'll certainly take your suggestion into consideration for future improvements to our products - Team HoH x
