Thank you for your feedback. We're so pleased to hear you love the heart pendant, but we're really sorry to hear the chain didn’t meet your expectations.
We’d love the chance to make this right, please do get in touch with our team so we can discuss this further and see how we can help.
Team HoH x
“Perfect in every way , beautiful presentation box , the necklace itself is stunning I’m so glad I chose the white heart , it’s the perfect necklace for my mum so she can have my dad with her every single second”
Thank you so much for your positive feedback. We're so glad to hear you are pleased with your keepsake. Thank you for choosing us to create such a special piece for you ❤️
Team HoH x
“A beautiful piece of jewellery in memory of my beautiful boy Ernie who we sadly lost 6 weeks ago.
We only had him for 4 years but how special those 4 years were full of laughter, love and happiness. He is missed so much and left a massive hole in our hearts and home.
It feels so special having a little piece of him close to me always.”
Thank you for sharing the story behind your jewellery with us.We’re truly sorry for your loss, and it means so much to us that our necklace can help keep Ernie’s memory close to your heart. Wishing you comfort and peace during this difficult time.
Team HoH x
“Thank you so much for my lovely necklace. It is just as I hoped and is very special to me knowing that my parents are both with me whereever I go. Having lost both parents within 8 months of each other the grieving process has been very difficult but this necklace just helps make each day slightly easier to navigate. - thank-you x”
You are more than welcome, Thank you so much for sharing your experience with us. We're truly touched to hear how the necklace brings you comfort and holds such special meaning as you navigate this difficult time.
Team HoH x
Thank you so much for your kind words! We're delighted that you love your necklace and appreciate the care put into its creation. Your support truly means so much to us - Team HoH x
Thank you so much for your lovely review. We are truly honoured to have created a piece of jewellery that holds such meaningful memories for you. Knowing that it will be a treasured keepsake for you means so much to us - Team HoH x
