Thank you for your lovely feedback. We’re so pleased to hear that you were happy with our customer service and that we could assist you quickly. Your kind words mean a lot to the whole team.
Team HOH x
“I contacted hand on heart about a faulty chain. The customer service was impeccable, I received a very polite reply and a replacement chain was sent to me within a week.
This company is definitely tops as far as I am concerned. Thank you.”
Thank you for your kind words. We're truly sorry to hear there was an issue with your chain, but we’re so glad our team could resolve it quickly. We know how meaningful each piece is, and it's important to us that every part, including the service, reflects that.
Team HOH x
