“Delivery smooth, beautifully packed , and as lovely as expected. Easy to fill and looks perfect on. Thank you. My daughter and I are very happy with our purchase.”
We're delighted to hear that your delivery experience was smooth and that you found the packaging beautiful. Ensuring a seamless delivery process and providing a delightful unboxing experience are top priorities for us. We're thrilled that the item met your expectations and that both you and your daughter are happy with your purchase. Your satisfaction means everything to us, and we're grateful for your trust and support - Team HoH x
“Very positive and friendly service, there were issues first with me being able to order this product, but after emailing HoH, Lucy got back to me and had sorted the problem (big thank you Lucy!).The necklace arrived in a beautiful presentation box, with instructions on how to fill the bar with the tools provided.And now I can wear it and hold the ashes of my beloved dog next to my heart each and every day.Thank you Hand on Heart!”
Thank you so much for sharing your experience with us. We're delighted to hear that Lucy was able to assist you promptly and resolve the issues you encountered with ordering the product. We'll be sure to pass on your kind words to her!It warms our hearts to know that your necklace arrived safely that you now have a special piece to hold the ashes of your beloved dog close to your heart every day. Creating meaningful connections through our jewellery is what drives us, and we're honoured to be a part of preserving such treasured memories.Team HoH x
Thank you for your positive feedback! We're glad you had a great experience and that our team responded quickly to your questions. Customer satisfaction is our priority, and we're pleased to have been able to assist you - Team HoH x
