“Hello,
Perhaps this will initiate a response. I have been attempting to get a response about a faulty product/refund for the past two weeks. Perhaps you are on leave? Please can you acknowledge my emails sent to info@happyhairbrush.com.au. regards. Angela”
Hi Angela, we’re so sorry for the frustration this caused and for any confusion around our response. We did reply and are sorry if it didn’t reach you. With new brushes, a small number of loose bristles can sometimes come away initially, however to make sure you’re fully looked after, a replacement brush has been arranged and is on its way. Thank you for sharing your feedback, we truly care about our customers and their experience with us.
“This one is one of three that I bought this time.
It is for my 12 year old grandson who doesn’t like his hair brushed at any time. So we are hoping for the best now that he has his very own brush.
UPDATE FROM MUM: “It’s a miracle, he’s using it. ””
“Struggled with finding a brush that works with my hair that's constantly full of knots. This brush worked wonders. Got through all my knots easily with no pain. Brushing my hair now doesn't feel like a painful chore. I'll recommend to everyone”
