“This is my 4th water bottle from HH, but this ine is not working. It will not keep anything cold and ice melts immediately. There is something wrong with this new bottleā¦
I reached out to HH customer support and have not heard back. So disappointed because I put over $40 of stickers I purchased on it, and now its trash”
Hi Alyjaa, We are sorry this happened. I checked our customer service records and saw that a replacement bottle and lid were shipped to you. Please let us know through customer service if there is anything else we can do.
Best
Sarah Hamilton
Healthy Human Customer Service Manager
Charleston, SC