“I didn't care for the topper so returned it within a few days of receiving it. I followed their instructions exactly. Two weeks ago USPS verified the company received my return. I emailed them last week for an update and aside from an automated response they have not replied.”
Hi Collette! I am so sorry to hear that your return is being delayed! I am going to get connected to you via email right away to make sure you are taken care of! Thank you again for making us aware of this and we look forward to getting this resolved for you!