Hi Gina!
Thank you so much for taking the time to leave a review. We genuinely appreciate your feedback, and I’m sorry to hear that your experience may not have met expectations.
I’ll be reaching out to you through email shortly so we can connect directly and explore how we can resolve this for you. Your satisfaction is very important to us, and we want to ensure you feel fully supported! :)
Thank you again for bringing this to our attention—I look forward to speaking with you soon.