“It's such a shame that the company packing department is shocking . Order was incorrect first time. Not personalised and no gift box. Contacted them again, sent replacement personalised and again no gift box
.Xmas gift ruined as my partner works away and so although after battling finally got gift box in January! He's working away until April
.will never use this company again. Despite promised on email all was sorted it wasn't.”
Hello Joanne,
Thank you for your feedback. We sincerely apologise for the issues with your order and the impact it had on your Christmas gift. This falls far short of the experience we strive to provide.
We’re glad to confirm that both the personalised book and gift box have now been delivered. We deeply regret the delay and inconvenience caused and are reviewing our processes to prevent this in the future.
Thank you for your understanding.
Best wishes,
The Historic Newspaper Team
“Bought this book as a present for my husbands 60th he loves it well worth the money, didn’t think it would be a as good it was but it’s even better, so glad I got it now.”
