“The product is still yet to arrive, it was/is a Christmas gift. If I were trying gift it for 2026 you would still.be failing. Sadly, there is no one to speak with to handle the issues. The delivery has STILL NOT been completed. Going back and forth via email is maddening and disrespectful. You all refunded my shipping cost $9.99. Thank you for that, just the same my Father in Law is still without his 2025 Christmas gift. Please come through”