“While I appreciate the gesture of the 30% discount code and reward points, I am highly dissatisfied with the outcome regarding my return request (Order #341293). The product was unusable due to a significant sizing issue that could only be determined upon opening. I am disappointed that the current policy prevents a return or refund for an item that is unsuitable for use, leaving me with a useless product. This experience reflects poorly on customer support.”
Hi John,
We’re sorry to hear the item didn’t work for you and that the return policy wasn’t helpful in this case. We can help with a replacement, exchange, or refund. Please share your order number (Order #341293) and a few details about the sizing issue. If possible, include photos of the item and packaging so we can assist quickly. You can also reply with a preferred time to be contacted or reach us at customercare@HustlerHollywood.com.
Warm regards,
Team Hustler Hollywood
“the first item sent would not take a charge or even turn on. after waiting many weeks the replacement did exactly the same thing. currently waiting on a 3rd replacement.”
Hi there,
We’re sorry to hear the Zero Tolerance Vibrating Girth Enhancer isn’t arriving as expected and that you’ve had multiple replacements. That isn’t the experience we want for you.
If you’d like, we can arrange a replacement, exchange, or refund. Please share your order number and any photos of the item (and packaging) so we can assist quickly. You can also reply with a preferred time to be contacted or reach us at customercare@HustlerHollywood.com.
Warm regards,
Team Hustler Hollywood
“I was skeptical at first but soon changed my mind after about x1 second of use with my sex doll
I have not used this product with my partner, only used it solo with my sex doll. It works incredibly well. I was nervous that repeated penetration movement would cause the product to hang up on the labia however it never did. The product stayed in place and didn't slip or shift once with multiple different sessions.
The remote control is a great added bonus so you don't have to touch or get your fingers full of lube.
I would suggest to a friend, Yes”
