Hi Vinnie,
We’re sorry to hear about the frustration with the product. We can help with a replacement, exchange, or refund. Please share your order number and a few details about the issue. If possible, include photos of the item and packaging so we can assist quickly. You can also reply with a preferred time to be contacted or reach us at customercare@HustlerHollywood.com.
Warm regards,
Team Hustler Hollywood
“Fun little starter toy. Extremely tight on male fingers. Downside is that it's not rechargeable. One time battery; once it dies, bye-bye vibes. Although the price of the battery is probably about the cost of the toy itself so replacing it doesn't take much. But I think next time I'll find a rechargeable one.”