“This product did not meet our expectations. It was very hard to pair and once paired it did not work. Also, quite loud if you are looking at being discrete. We did not get to use the devices so not sure if they work good or not. Hustler will not take the items back and recommended we reach out to the manufactured to see if they will accept the return. We are still waiting to hear back.”
Hello Angie,
Thank you for sharing your experience. We’re sorry to hear about the difficult pairing, the device not functioning after pairing, and the noise level. This isn’t the standard we aim for, and your feedback helps us improve.
If you’d like, we can look into a replacement, return, or repair option. Please share your order number and any photos of the item so we can assist you quickly.
Warm regards,
Team Hustler Hollywood
“The moxie+ worked perfectly but the Bond did not work. I went to the store after customer service took 2 days to get back to me about the issue and I ended up having to pay more in store because they didn’t have the set but sold them separately. Very satisfied with my items from the store the supervisor helped me to make sure they held charge and worked as they should.”
