“Icon by Design have been a dream to deal with. We were very nervous about buying a sofa without trying, but you reviewed so well, including the comfort fo the sofas, that we made the leap of faith and ordered online. After ordering, you kindly sent through a sample, and we preferred the other colour. Staff were very helpful and changing over wasn't a problem. The sofa arrived earlier than we expected, and is everything that we hoped for, and very comfortable. Would buy through you again in a heartbeat. By the way, it usually takes us days of sit testing to purchase a sofa - this was so much easier.”
“Bought furniture based on perceived quality from online images only. It didn’t disappoint. We also liked the philosophy underpinning the business. Further, staff responded positively to change in delivery plans.”