“Response from Drinkmate continues to deteriorate when cylinders are returned. Emails are not replied to, automated systems designed to generate discounts for returned empties fail, multiple phone calls are necessary to get a response, and I am over it. I will now explore any other option besides Drinkmate to get my cylinders refilled.”
John, I am so sorry. I searched your name and email in our system and we have not received any emails since you placed your last order back in March. We sincerely apologize we have missed you. Please let us know what we can do to fix this.
