“Drinkmate makes it very easy to be sure that I always have CO2 on hand to operate my Drinkmate. Easy to order on line, simple to receive at home, and simple to return empty cylinders with a prepaid label. Then, upon receipt, they will provide a significant credit, significantly reducing the price of refills. I couldn't be happier with my Drinkmate, including now the process for exchanging cylinders.”
“If I could give no stars that would be great. I ordered, have not received any emails except this on despite my efforts to reach someone. I know my order was charged but have not seen any product or email confirmation other than PayPal transaction. Can you tell me what happened to my order?”
Hi Carol,
Thank you for your patience, our response times have been extended due to COVID. We responded to your email earlier this morning, it looks like there was a delay with the carrier. We apologize for the delay, looking forward to your response.
“I like what the product can do, but the cost of canister replacents is ridiculous. Furthermore you have to buy three at a time. The coupon or "rebate" I was given did not work AND after paying full price I am still waiting on my product. Not too upset about the waiting part given the current climate but I hope to find another CO2 supplier that is compatible with my drinkmate. For now I am forcebly stuck with drinkmate replacement canister services.”
Hi Sabrina,
We're sorry the code didn't work, please contact us directly and we can apply a refund for the same amount. I checked your tracking and it shows we received your order on May 1st and we shipped it on May 4th. I see it didn't arrive to you until yesterday, we do apologize, there may have been some sort of delay with the carrier. Cheers!
Hi Megan,
We are temporarily not selling the two pack bundle due to the current situation, but we will have them available again in the future. Thank you for understanding. But- you can return more than two cylinders at a time, for a proportional discount (3=$37.50). We just ask that your return at least two for us to cover the cost of shipping. Please email us at sales@idrinkproducts.com for more details.
“We have used our Drinkmate carbonator every day since it arrived. It carbonates water like a dream and getting a handle on different levels of carbonation was easy to do. It's very easy to use. It would be 5 stars if the liter bottle held the carbonation better, but after a couple of hours a half empty bottle will need to be 're-bubbled'.
*Review in exchange for coupon code*”
