“Received the sturdy box and shipping label with no problem. I return shipped the empties and they were delivered 3 weeks ago and I have yet to received confirmation or credit. Not sure how long the process is supposed to take, but this feels excessive.”
Hi Jean,
We are showing we sent your coupon on September 11th. I will resend it now so it appears at the top of your email. As noted on the CO2 exchange instructions, be sure to check your promotions and spam folders if you are not seeing the email.
Cheers,
“The cylinders arrived on time, with a return shipping lable. The cylinders worked great. I'm have issues returning the empties. UPS told me the return labels expire after 120 days. I'm trying to get a valid shipping lable. I don't anticipate any issues.”
Hi Shay-- if you need a new return label, just email CO2@idrinkproducts.com with your address and quantity of empty cylinders you have to return and we will send you another. Cheers!
