Dear Natalia,
Thank you so much for your patience. We’ve received an update from our logistics partner and, unfortunately, they are currently experiencing delays due to the busy Festive Season.
We completely understand how frustrating it can be to wait for a delivery, and we’re truly sorry for the inconvenience this causes. While we do rely on third-party carriers for shipping, please know that they are doing everything they can to get your parcel to you as quickly as possible.
We really appreciate your understanding and patience during this busy period. As soon as we receive any further updates, we will let you know straight away.
Warm regards,
Jeune Premier Customer Care
