Hi Jan!
Thanks for the feedback first of all.
I am sorry to hear the Almond&Fig Bars did not meet expectations for you, thanks for giving them a shot.
Hopefully the other items in your order were to your liking?
I checked but did not see a contact with our customer care team unfortunately about this. We offer a 30-day money-back guarantee which you still fall well within. If you want to make use of this, please check in with us through the Live Chat option on the website or love@jimmyjoy.com, we will gladly assist.
<3
Thanks a lot for your reviews Sérgio! Much appreciated.
On the part of the Bars, I checked if you reached out to our customer care team for that, but no contacts there yet. We offer a 30-day money-back guarantee, so maybe we can apply that for you so you can try another flavour of the Bars? Feel free to check in with us through Live Chat or love@jimmyjoy.com to check the options.
“I consider this survival food (all of your plenny bar's). I will eat them because of all the nutritious ingredients, but it tastes like you're eating sawdust. I hate putting that in print. The sawdust part. It needs to have more flavor in it. The texture is a little dry. I hope no one else will read this. I love what your shakes do for me and will continue getting them. I so appreciate your company and your willingness to keep advancing. I really love all of you. Joan”
Hi Joan!
We read it anyway ;) Thanks for posting it here, all the feedback is appreciated.
We are sorry to hear you are just eating them now without the pleasure of enjoying the flavors. There are a bunch of new ones coming in the next months, so hopefully, you will get the jackpot in those, but we would also love to hear your suggestions on possible options that you would like to see.
You know how to reach out customer care team, we are looking forward to it. <3
