Hi Mijntje,
I’m really sorry to hear that you found the Plenny Bar to be dry and tasteless. It’s disappointing when a product doesn't meet expectations, and we appreciate your honest feedback. We’re always trying to develop our products so that everyone would like them.
Please note we have a 30-day money back guarantee, reach out to love@jimmyjoy.com and we can help you.
With love ❤️
“I have sinned too much. I ate candy for every meal, it was very tasty, so sometimes... I had seconds. Now I am fatter, but hopefully well nourished. Don't be like me. Go have regular food for lunch with your coworkers at the cafeteria. It's good for mental health.”
Hi Ariane!
Ahhhhw, sorry to hear that you did not like the Caramel Sea Salt Bars, but thanks for giving it a shot of course!
You shared the order details with your review, that helps. It allowed me to issue the refund for the box right away, you will have that back shortly. Please know, this is part of our 30-day money-back guarantee and for that you can always check in with the customer care team. They are available through a live chat from the website, by emailing at love@jimmyjoy.com or by replying to this message. So you know for future situations.
Thanks again for trying! <3
