I'm sorry to hear that the Chocolate Bar didn't meet your expectations, and I understand how important texture and taste are for enjoying a meal. If you're not a fan of the texture of our bars, you might find our shakes or drinks more to your liking since they offer a smoother experience. For a chocolate flavor with a different texture, the Chocolate Shake could be a great alternative. It provides a rich chocolate flavor with real cacao, and you can adjust its thickness by playing with the amount of water you mix it with. Let me know if there's anything else you're curious about or other flavors you're interested in trying!
If chocolate bars aren't hitting the spot for you, how about trying something a bit different? Maybe the Caramel Sea Salt v3.0 for a sweet and salty twist, or the Almond & Fig v3.0 for a natural taste with almond chunks? Each has its unique flavor profile that could be your new favorite!
Thanks for the review Michaela!
We responded in detail to the company review you left and have refunded your order from within the 30-day money back guarantee.
Thank you for the feedback and for giving us a shot. <3
Hi Rémi!
Ahw snapp, sorry to hear the Plenny Bar - Chocolate did not do it for you.
As you shared the order number for your order, I was able to refund you for that Bar from within our 30-day money back guarantee, you will have that back shortly.
Please feel free to try out any other products or flavours with the same guarantee and we are happy to assist through the Live Chat option on the website or if you contact us by email on love@jimmyjoy.com.
Thanks for giving it a shot and leaving your feedback on the experience.
<3
Hi Marcus,
We are sorry to see the experience was not a full-on jackpot.
As we offer a 30-day money-back guarantee for our customers, we would like to invite you to check in for that with our customer care department. You can reach them through the Live Chat option on the website or by emailing love@jimmyjoy.com.
Please take the time to try all the items of course, no rush.
Thanks for giving it a shot <3
