Hi Jean!
Thanks a lot for leaving your review here and for giving our products a shot.
We are sorry to learn it was not a complete jackpot for you and we would like to remind you of our 30-day money back guarantee for this. If you would like to check the options within that, please feel free to check in with us through the Live Chat option on the website or by emailing us at love@jimmyjoy.com.
<3
I'm sorry to hear that you didn't enjoy the taste of the Plenny Shakes. Everyone has different preferences, and it might not be for everyone. If you're open to trying other products, we have a variety of Plenny Shake and Plenny Bar flavors that you might like better. Let me know if you need any recommendations! And if you have any issues with your order, feel free to reach out to love@jimmyjoy.com for assistance.
“For a starter box I think it would be nicer if it could be cheaper (not a whole box of 12 packs but just one or two of every taste, just one bar for instance) and with more possibilities for trying the different tastes.”
Thank you so much, Alice, for your honest and thoughtful review! We take our customers' satisfaction seriously and do our best to provide a service that will not only meet but exceed their expectations.
We welcome any questions or feedback you may have, so don't hesitate to reach out if you need any assistance. We look forward to helping you in any way we can. Thank you again for your support.
“You can try it all, a good starting point. But sadly if you don't like it one bag is too much..... And you will waste it... They should have little bags to try the product.... With more than one flavour. The bars and the drinks os ok but you should have the opportunity to chose less as well.... Good products I like them and are useful for busy days or lazy days XD (the Frist times you drink them they are strange but the you get used and the flavours are good)”
“I appreciated that the box included one of everything, but the quantities were much larger than I expected which, for the price I guess I should have known it wasn't going to be sample sized. Unfortunately, now I'm left with a lot of leftover product that I don't really enjoy eating/drinking.”
Hi Kayla,
Thanks a lot for posting your reviews and feedback here, we appreciate it very much.
Sorry to hear it was not a straight up jackpot for you and you are now left with items.
We would like to invite you to check in with the customer care team through the Live Chat on the website or via email at love@jimmyjoy.com so we can check the options within our 30-day money-back guarantee for you and look at the possibility or items being returned.
Thanks in advance! <3
