“I appreciated that the box included one of everything, but the quantities were much larger than I expected which, for the price I guess I should have known it wasn't going to be sample sized. Unfortunately, now I'm left with a lot of leftover product that I don't really enjoy eating/drinking.”
Hi Kayla,
Thanks a lot for posting your reviews and feedback here, we appreciate it very much.
Sorry to hear it was not a straight up jackpot for you and you are now left with items.
We would like to invite you to check in with the customer care team through the Live Chat on the website or via email at love@jimmyjoy.com so we can check the options within our 30-day money-back guarantee for you and look at the possibility or items being returned.
Thanks in advance! <3
“I like the combination of all the different products to try out. Especially when there are various flavours to try like with the bars. I would like to have the same possibility for the other products. So various flavours to try of the shake, pot and drinks. Now I only know which ones I like from the bars, and the pots, but I have no clue how the others taste like. Which also makes my review a lot more negative because I tried only one flavour which I did not like at all.”
Hey Marjolein,
thanks for the feedback and sorry there is not a real 'match' between you and our products.
However, we do have a very attractive '30-day-satisfaction-guarantee'. Meaning you can just order the products you'd like to try. Test them and if you do not like them, you can return unopened products for free and we will refund you for everything you did not like, minus shipping costs.
Please shoot us an email via love@jimmyjoy.com for your options! We really like to help you out here.
Looking forward to your answer!
Heel fijn om te horen, dank voor je feedback hier!
Dan had deze wel iets meer dan 3 sterren gemogen denk ik? Geen probleem hoor natuurlijk, we zijn niet bang voor minder sterren, hoogstens een beetje allergisch ;)
<3
