“pro's:
-it keeps you full for hours
-good alternative for breakfast
-very low on sugar fits into a strict diet
-vegan
-tastes good
con's:
-packaging is not ideal. a lot remains on the inner side of the box and on the bottom. You need a drinking straw which is not sustainable or a cut the box and use a spoon. i used the spoon
-delivery was terrible. Don't use DPD pick up option if you have a choicr. My delivery was brought to other pick up point then requested. it took me additional 4 days to collect as the place closed earlier then my working hours. I couldn't give feedback to DPD either as the hyperlink in the survey mail was wrong. Terrible service...”
Hi Andras!
Thanks a lot for posting your feedback here and for including a picture as well.
On the part of the delivery, kindly check in with our customer care team if you run into an issue with a future order, we can sort that on your behalf where needed. You can reach out through the Live Chat option on the website or love@jimmyjoy.com.
<3
Thank you so much for taking the time to tell us your experience, Karsten. We really appreciate that you took a moment to provide us feedback and let us know how the product worked for you.
We are sorry to hear that the taste is not up to our standards of expectations. We are very sorry for the inconvenience that you experienced. We would like to make it up to you. Can you please tell us how we can make the product better and what we could do to improve the taste?
Your feedback and thoughts are incredibly valuable to us and we appreciate the time you took to share them with us.
