Hello Marcel,
Thanks for taking the time to review our reusable pot. I am sorry you were not happy with it, we would be happy to hear more about what went wrong with it at our customer care service. Email us at love@jimmyjoy.com and we will take care of the situation.
Thanks again for letting us know your opinion.
Best.
Hi Guillaume,
Thanks for leaving the feedback in your review, we were sorry to hear about your experience.
We replied in detail on your company review and if needed look forward to speaking with you through email or a Live Chat.