Thank you for giving our Plenny Pot Lentil Bolognese a try! Please note that for optimal preparation, we ask you to shake the bag before use thoroughly and then scoop from the bottom upwards to ensure a good mix of the ingredients.
If you have done so, kindly check in with our customer care team.
If you have not yet prepared as above, kindly give that a shot and let us know on the above channels if it's not to your liking.
Remember we offer a 30-day money-back guarantee. Just reach out to us at love@jimmyjoy.com, and we'll be happy to assist.
Thanks again for trying out Jimmy Joy.
Hi there,
Thank you for your honest feedback on the Plenny Pot Lentil Bolognese. I’m really sorry to hear that you didn’t enjoy the taste. We strive to create meals that are both nutritious and flavorful, so it’s disappointing to learn that we missed the mark for you.
Taste preferences can vary greatly, and while we aim for a balanced flavor profile, it seems this one didn’t work out for you. Your feedback is invaluable and will be shared with our team as we continue to refine our recipes.
If you’d like, we can arrange a refund or offer a replacement with a different flavor that might be more to your liking. Please let us know how you’d prefer to proceed.
Thank you for giving us a try, and we hope to have the opportunity to better meet your expectations in the future.
