Hi Faud!
Thanks for your reviews and feedback, sorry to see it was not a full on jackpot for you, but thanks for trying as well!
I see the refunds from within our money-back guarantee were already sorted through our customer care team, so no action needed there.
Thanks again for giving it a shot <3
“While the convenience is nice, the flavour falls very short. The spices are there but somehow its very bland. The biggest issue for me is how mushy it can all be.”
Thanks for leaving your feedback in the two reviews first of all, we are sorry to learn the items reviewed were not to your liking.
I checked back and did not find a contact about this yet with our customer care team but, as you shared the order number, it allowed me to issue the refund for both items from within our money-back guarantee right away. You will have the refunds back shortly.
Thanks for giving it a shot! <3
Hi Maya!
Sorry to hear about your experience with the Plenny Pot you tried with your order, but thanks for leaving the review.
To be sure, with the Plenny Pots, it's important to follow the instructions on the bags:
- Shake the bag thoroughly before use
- Scoop from the bottom upwards to get the best mix of ingredients.
This is, because the super fine stuff, that holds most of the flavour, goes to the bottom in those bags.
So, if not tried like above, please do and if you feel this should be refunded within our money-back guarantee, I invite you to check in with us for that after trying with the above instructions.
You can reach us by replying to this message, opening a Live Chat from our website or by emailing us at love@jimmyjoy.com.
Thanks for giving it a shot! <3
“Good for a change time to time, if tou drink the shake almost everyday. As a Japanese, coming from one of the most food-picky people's country in the world, can't say it's very tasty itself - but my Estonian husband seems totally ok with it. So for the taste, depends on your expectations, but not bad at all. We always add some flavor or seasoning, cheese, or eat as a side. If you want to eat some carb-like stuff but nutritious and warm quickly, it's good choice”
Hi there,
Thanks for sharing your thoughts on Plenny Pot Creamy Cajun Pasta. Sorry to hear it turns into mush and isn’t pleasant for you.
If you’re not satisfied, we offer a 60-day money-back guarantee. Want to start a refund, or would you like help picking a flavor that might suit you better? You can use our live chat, or email love@jimmyjoy.com and we’ll be happy to assist.
With love <3
Hi there,
Thanks a lot for taking the time to review our Plenny Pot Creamy Cajun Pasta, you did not seem to be very excited about it. We are looking for our customers to have a 5-star experience because we put our heart and soul into those products.
Please reach out to love@jimmyjoy.com to ask about our 60-day money back guarantee. We will be happy to help you there.
<3
“I really don't like the taste, but my family loves it. I can't compare it to the original meal; I never tried that. But it does have a strong flavour and good texture.”
