“Hi,
first to all, I'm happy with the purchase:)
What could have been done better (IMHO). The 15th of Dec I received an email telling that the vanilla flavour was over, so the shipment would have been delayed for a couple of days. Since I was not going to be home for the new delivery date, I asked if the shipment could have been postponed in January and I got a positive answer. However, I received the shipment a week ago and no email telling that it was sent. (How I succeeded to pick the Jimmy Joy/Plenny shake box to the post office even if I was not home, it's another story! :))
The final message is: I understand that running out of a flavour is a rare situation, but if you commit to postpone the shipment, and then realize that the package has been already sent, just sent another email to let me know.
merry christmas”
“Se tardaron mucho más de lo comprometido. Me hicieron los días muy complicados, pues se comprometieron a cierta fecha y me hicieron cambiar mis planes y enviarles muchos correos presionándolos para poder recibir el producto, terribles tiempos de entrega.... Apestan.”
“Great stuff, lots of different flavors, mango is my favorite, enough for an avarage day at a desk, not quite enough for me for a long day of hard work in the outdoors.”
