“Have been using Joylent/ Jimmy Joy for quite a while now, it takes some time to get used to it, but from then on it's a delight. The bag should be changed a bit though, to prevent spillage.”
“This was not my first purchase, so I went for the flavours I like the most (banana, strawberry, chocolate). The texture would remain the number one issue, specially when it does not completely dissolve, but I got used to it long ago.”
“I hate being this guy but honestly ordering from you guys has been super painful. My shipment has been delayed with no reasonable feedback and my enquiries have been slowly answered. I really really like your product and I really want to order a box monthly, but the cost and risk (this is my first order) have started to make me think this might not be worth the effort. Please, I want to be convinced otherwise.”
“Great product, use it in conjunction with a meal delivery service to quickly fill in meals for days where I'm too busy or tired to cook to achieve a great balance of nutrition and satiation at lower cost. Only issue is had some shipping delays”
“I drink Jimmy Joy for years now, every morning. Thank you for making a good, tasty product. Only 1 request, please redesign the bags in such a way that some of the product is not lost while spilling the it into the shaker.”
“I am not pleased with the way my last order was placed/shipped without giving me the email that notifies me beforehand that an order will be processed. If I received this email, I would have delayed the shipment.
Once I found out about the pending shipment via email, I immediately contacted Jimmy Joy (within 5 minutes) to request cancellation of the order. I find it highly incredulous that Jimmy Joy was unable to cancel the order, especially in this day and age of technology whereby a simple cancellation email and/or telephone call to their warehouse could have fulfilled my request.
The only solution from Jimmy Joy that was given to me was to refuse acceptance of the shipment. Unfortunately, that is not possible because I am at work and the delivery companies just leave the package near the mailboxes. I do not have a doorman and there is no physical person present at my building to refuse packages.
For these reasons, I am no longer ordering from Jimmy Joy and will go to 1 of their competitors instead.”
