Hi David,
Sorry to see about the experience you had with your first order with us.
We replied to your company review in details and are looking forward to you reaching out to us in order to check the 30-day money-back guarantee for your order.
Thanks! <3
Hi Ghub!
Uh oh, this is not the number of stars we like to see :( Thanks for letting us know how you feel about our Plenny Shake Pistachio though I'm sad to see it did not live up to your expectations. However we have a solution for you with our 30-day money back guarantee. Hit us up at love@jimmyjoy.com to know more.
Thanks for giving it a try!
<3
Thanks for leaving the review on the Plenny Shake - Pistachio you tried, we are sorry to see it was not completely to your liking.
As no further information about the experience was shared, we would like to invite you to check in with the customer care team for the options within our refund policy. You are currently outside the timeframe for it, but that is only because we reply this late to your review, so we will be able to make an exception there for you.
You can reach us by replying to this message, emailing us direct on love@jimmyjoy.com or by opening a Live Chat from our website. We look forward to hearing from you.
Thanks for giving it a shot. <3
