Thanks for leaving your review and order details so we could follow up on this one.
Sorry to hear the Strawberry Shake you tried was not to your liking, as you shared the order details and no previous contacts we logged about it, I was able to refund you that bag from your order, you will have that refund back shortly.
Please feel free to try out any other items for the first time with the same guarantee if you do not like it.
We would advise to then also reach out to the customer care team for more efficient handling of that, I saw you found us before so please feel free to reach out for anything needed.
Thanks for giving it a shot <3
Hi Ghub!
Uh oh, this is not the number of stars we like to see :( Thanks for letting us know how you feel about our Plenny Shake Strawberry though I'm sad to see it did not live up to your expectations. However we have a solution for you with our 30-day money back guarantee. Hit us up at love@jimmyjoy.com to know more.
Thanks for giving it a try!
<3
“This has probably the best and clearest flavor out of all the ones I've tried. I don't know about the freeze-dried bits that are supposed to be in this flavor, I have not seen any I think. But I also don't look.”
