We understand that everyone’s taste preferences are unique, and it sounds like you’re looking for a bit of a different berry flavour profile. We aim for a balanced, natural berry taste, and feedback like yours is invaluable in helping us fine-tune our recipes.
If your order was within the last 30 days, our 30-day money-back guarantee is available, just send us an email at love@jimmyjoy.com. We appreciate your input!
Posted 10 months ago
Thank you for sharing your thoughts with us! We're sorry to hear that our Wild Berries flavour didn’t fully meet your expectations this time around. We carefully design our flavours to strike a balance between taste and nutrition. The shakes usually tend to have slightly different characteristics than premade drinks.
We're constantly improving our recipes, so your feedback is truly valuable in helping us perfect our flavours! If you’re interested, you can explore our range of other flavours. And remember, if your order was made in the last 30 days, you can make use of our 30-day money-back guarantee. Just send us an email at love@jimmyjoy.com, and we’ll take care of it!
Thank you very much for leaving your feedback in the review here first of all, sorry to hear it was not to your liking.
I see we have been in touch before through email for several questions you then had, but for this one I do not see a contact. I would like to invite you to check in with us for the options within the 30-day money back guarantee. You can reach out through a Live Chat from the website or love@jimmyjoy.com for email.
Thanks in advance! <3
