Hello Steven,
We are sorry to hear that your bag was delivered damaged.
An agent will be contacting you shortly with a resolution.
Thank you for taking the time to provide your feedback.
“The bag is just what I wanted. Great colour and love that the sleeves go all the way down to the bottom of the bag. The only thing that I don't like is that there isn't a handle on the back side of the bag. When you're a senior and short, the hard handles on the top of the bag are a little hard to manage.”
