Hey Kingsley⚓
We are very sorry that you were not satisfied with the delivery. Unfortunately, especially at Christmas time, there are sometimes delays due to the increased delivery volume - but we absolutely understand how annoying it is when you are waiting for your order.
We are constantly working to optimize our processes and avoid such situations. Thank you for bringing this to our attention - your feedback is important to us so that we can continue to improve. 💪
If you have any questions about your order, please contact us directly - we're here for you! 💗
Best regards
Your Kapten & Son crew
Hey Kapten,
Nous sommes ravis d'apprendre que tu sois pleinement satisfait de ta commande ! C'est toujours un plaisir de savoir que nos produits répondent à tes attentes en terme de qualité. 😊
Bien à toi,
Ton équipe Kapten & Son