“Ordered a watch, received sunglasses... Returned said sunglasses only for this sham of a business to then charge me for the postage costs, no apology no contact just a refund minus the postage. Making the customer pay for the business's mistake is disgraceful. AVOID. Much better alternatives available elsewhere”
Hey Greg!
We're really sorry to hear that you weren't 100% satisfied with your purchase. 😔 Your satisfaction is very important to us, and it's a shame to hear that your experience wasn't up to our standards. Please don't hesitate to get in touch with our lovely Customer Care Team (service@kapten-son.com).
They will do everything they can to listen to your concerns and help you in the best possible way.❤️
Best regards
Your Kapten&Son Crew
“Bin sehr zufrieden bisher. Die Uhr ist super elegant. Einziges Manko, man kann zwar die Uhr von der Größe her einstellen, nur leider ist mein Handgelenk von den Größen her genau dazwischen. Also ist das Band entweder zu weit oder zu eng. Aber ich werd mich dran gewöhnen ♥️”
