“Es stimmt einfach alles bei kapten & son. Lieferung, Verpackung und vor allem die Qualität der Gepäckstücke! Vielen Dank für die durchdachten Designs und das tolle Material”
“Very disappointed with this purchase. The Lisbon Pro All Black arrived with a noticeable scratch right on the front, which completely ruins the look. For something that’s supposed to be new, this is unacceptable. I was really looking forward to it, but the poor condition on arrival has left me extremely disappointed. Definitely not the quality I expected.”
Hey Fatme,
Thanks for your feedback. We're sorry to hear that your product arrived damaged! That shouldn't happen, of course. You can easily submit a complaint via our website or contact our customer care team directly. We'll be happy to take care of it. 💬
Best regards,
Your Kapten & Son Crew
“Der Rucksack ist optisch sehr schön, aber leider unbepackt schon auffallend schwer und damit für den von mir vorgesehenen Verwendungszweck leider ungeeignet.”
