Hey Emir,
Danke dir für deine 4-⭐ Bewertung. Wir freuen uns sehr, dass du mit deinem neuen Produkt zufrieden bist😍. Gerne würden wir erfahren, wie wir es verbessern könnten, damit es für 5-⭐ reicht. Schreib uns gern dazu eine E-Mail, wenn du magst und dann melden wir uns ganz flott bei dir. 💗
Liebe Grüße
Deine Kapten&Son Crew
“Imagine a weekender and a backpack have a baby. It's such a good bag and my bf uses it all the time. Everything fits in nicely and I really love how sturdy it is. It also come in a really nice bag to unpack. It's quiete lovely and such a good gift. If you look for a very good quality back - this is it.”
Hey Kapten,
Thank you for your review.
I'm sorry that you didn't expect to incur additional costs with your purchase.
For deliveries outside the EU, additional VAT, customs duties or other charges such as customs clearance costs may be incurred on import. You are welcome to read the article on this in our FAQ:
These costs are not included in the cost of goods or shipping costs for end customers and must be paid to the freight forwarder upon import. As the VAT rate is different in each country and the applicable fee is calculated individually depending on the value of the goods, it is unfortunately not possible for us to provide exact details of the additional costs.
Thank you for your understanding! 😊
Best regards
Your Kapten&Son crew
“The bag has got a perfect size and is super practical. But I miss a hip belt!!
There is so much space what makes the backpack heavy when it’s full. A hip belt would make this product perfect. also for backpacking trips..!”
Hey Kapten,
Thank you for your review and the comments you have about your new product. Feedback and suggestions for improvement are super valuable to us, as this is the only way we can keep improving our products. We are happy to pass on your points internally 😊.
We wish you lots of fun with your new product!
Best regards,
your Kapten & Son crew
