“Habe mir nach langem Überlegen den Rucksack bestellt und war sehr begeistert davon.
Die Features und das Material waren besser als erwartet.
Geliefert wurde er super verpackt und ohne irgendwelche Probleme.
War eine gute neue Investition.”
“Versuche bis jetzt eine Klärung meiner Rechnung weil nicht alles angekommen ist.
per Mail (25.6.245), telefonisch (30.06.25), mir wurde in allen Fällen sofortige Klärung versprochen.....bis dato nichts!!!!”
Hey Josef,
vielen Dank für Dein Feedback. Es tut uns leid, dass es zu Unklarheiten gekommen ist. Inzwischen wurde Dein Anliegen vollständig geklärt. Bei weiteren Fragen melde Dich jederzeit gern bei unserem Customer Care Team.
Liebe Grüße,
deine Kapten&Son Crew
“This bag is so beautiful to look at, and very practical to use. It has all the compartments you need, but without taking up space and making it too fussy. I wasn’t sure whether to get the Helsinki or Helsinki Pro, but I am so glad I went for the pro as I will be travelling overnight for work a lot and I don’t like having to use a suitcase with wheels. This will ensure I have the adequate space for my work equipment and my overnight things, and I can carry it on my bag and look stylish at the same time. I have only used it once so far, so I cannot speak for longevity.”
“The first bag got lost by Royal Mail. I then requested that this be sent special delivery, as it was supposed to have been given as a birthday present. However that minor increase in cost to gaurantee a speedy delivery was ignored and here we are 2 weeks later, still with no bag and no idea when it will actually arrive. Good job”
Hey Tamara
Thank you for your review.
We're really sorry that you haven't received your goods yet. 😧 If this is still the case, please feel free to contact our Customer Care Team. We will be happy to help you with your enquiry. 🤍
Best regards
Your Kapten & Son crew
