“Hervorragende und sehr gute Qualität. Super viel Stauraum und gleichzeitig modern im Aussehen. Ich bin wirklich mehr als zufrieden und würde immer wieder bestellen. Es ist mehr als den Preis wert und die Lieferung ging sehr schnell. Ich habe Sonntag Nacht bestellt und es kam Dienstag Mittag an.”
“Good marketing for a poor quality product. The zip seam and threads came off with just a couple of uses. The threads started coming out as well. How can you market such a poor quality product at 149 price range. Had option to buy Joolz bag but went with this one as this seemed better in Pictures and website description. Never buying again from kapten & son.”
Hey Hassam,
we’re really sorry to hear that you were disappointed with the quality of your backpack. That’s definitely not the experience we want for our customers. We take your feedback seriously and will pass it on to our team to keep improving our products.
If there’s anything we can do to assist you, feel free to reach out. We appreciate your honest feedback and regret that we couldn’t meet your expectations this time.
Greetings,
your Kapten&Son Crew